For ages 21+ | Safe Gaming

Responsible Gaming at done88 — your safety is our priority

Gaming is a form of entertainment — done88 always makes sure you can enjoy it within your limits. Our responsible gaming tools and guidelines will help keep you safe and well.

Why is responsible gaming important?

Online casino and betting can be entertaining, but it should never be thought of as a source of income. done88 believes that responsible gaming is the foundation of a healthy and enjoyable experience. We want you to stay in control at all times — over your time, your money, and your mental health. On this page we will show you how to use done88's responsible gaming tools to ensure a positive gaming experience.

Setting Deposit Limits

At done88 you can set daily, weekly, or monthly deposit limits. These limits will prevent you from depositing more than intended and help you enjoy gaming within your budget.

Time-Out Feature

If you feel you need a short break, use the time-out feature. You can temporarily deactivate your account for any period from 24 hours up to 30 days.

Self-Exclusion

If you notice signs of gaming addiction, use done88's self-exclusion tool to close your account completely for a set period. This decision is in your own hands.

Gaming History Review

Review your complete betting and gaming history at any time. Being aware of your own habits is the first step toward responsible gaming.

Reality Check Notifications

At set intervals, done88 will remind you how long you have been playing and how much you have spent. These reminders help you make informed decisions.

24/7 Support

done88's Bengali-language live chat support is available seven days a week, twenty-four hours a day. Our team is by your side for any gaming-related issue.

Warning Signs of Problem Gaming

If even one of the following signs applies to you, you should take a break and seek support right away. Responsible gaming means being honest with yourself.

  • Continuously placing bets to recover lost money and holding a "I'll stop once I win" mindset.
  • Prioritising gaming over family, friends, or work responsibilities.
  • Spending beyond your means and placing bets with borrowed money.
  • Being unable to stop gaming or feeling restless when trying to quit.
  • Lying to or hiding from family about how much you are gaming or how much you have lost.
  • Turning to gaming as a way to escape stress, loneliness, or anxiety.
  • Feeling irritable, restless, or low in mood after stopping gaming.

Check Yourself

Ask yourself the following questions:

  • Am I spending beyond my pre-set budget?
  • Is gaming affecting my family life or work?
  • Am I placing more bets out of anger or frustration after a loss?
  • Has gaming become my only form of entertainment?

If the answer to any one of these questions is "yes", contact us on live chat.

done88's Protection Tools

Deposit Control

Deposit Limit

Set a maximum deposit amount for each day, week, or month. Once set, lowering the limit takes effect immediately; a request to raise it will apply after 24 hours.

Time Control

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, done88 will automatically log you out and recommend you take a rest.

Temporary Break

Time-Out

Deactivate your account for 1 day, 7 days, 14 days, or 30 days. During this period no betting or deposits will be possible and access to the account will be restricted.

Long-Term

Self-Exclusion

Request account closure for 3 months, 6 months, 1 year, or permanently. Once this decision takes effect it cannot be reversed before the specified period ends.

Age Restrictions

21+

For Adults Only

Registration and gaming at done88 are permitted only for those aged 21 and above.

Protecting Minors

done88 places the highest importance on preventing minors from accessing the gaming platform. Age verification is required at registration and in suspicious cases we may request additional identity documents.

If there are minors in your household, please follow the precautions below:

  • Use a password or PIN on your device and make sure to log out.
  • Do not share your done88 account login details with anyone.
  • Install parental control software on your device.
  • If you have any suspicions, let us know on live chat right away.

done88's Commitment

Safe and Fair Platform

done88 operates with SSL encryption and a fair play policy. Our games are tested by independent verification bodies, so every result is completely impartial.

Secure Transactions

All transactions through bKash, Nagad, Rocket, and Upay are encrypted and secure. We never share your financial information with third parties.

Transparent Terms

All terms for done88's bonuses, promotions, and withdrawals are written clearly. There are no hidden charges or misleading conditions.

Practical Tips for Healthy Gaming

Before You Play

  • Set a specific budget in advance that you can afford to lose without it affecting your household.
  • Set a time limit for your session and make sure you stop when that time is up.
  • See gaming as entertainment, not as a way to earn money.
  • Play with a clear mind — avoid gaming when you are stressed or angry.

Never Do These

  • Placing more bets to recover lost money — this is "chasing losses" and is very harmful.
  • Spending borrowed or loaned money on gaming.
  • Prioritising gaming over eating, sleeping, or spending time with family.
  • Gaming after consuming alcohol or any other substance.

Contact Us for Support

Live Chat Support

done88's Bengali-language live chat team is ready to serve you 7 days a week, 24 hours a day. Talk to us directly about any gaming-related issue or concern.

Email Support

For any responsible gaming request, self-exclusion, or limit setting, write to us at: [email protected]

Remember

Seeking help is not a sign of weakness — it is a sign of courage. done88's support team will assist you without any judgement. Your mental health and family life are always more important than gaming.

Questions and Answers About Responsible Gaming

After logging into your account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. If you need any assistance, contact our 24/7 live chat.

No, your balance remains safe even while your account is closed under self-exclusion. Withdrawal is possible after the exclusion period ends or by contacting support and completing the required verification. Our minimum withdrawal amount is ৳1,000.

Time-out is a temporary break — from 1 day up to 30 days. Once that period passes, the account is reactivated automatically. Self-exclusion is longer-term — from 3 months up to permanent. While an exclusion is active, the account cannot be reopened even if you wish to. Self-exclusion is the right choice for serious issues.

First, speak with them calmly and share your concerns. Then contact done88 via live chat or email ([email protected]) — our team reviews third-party requests properly as well. You may also seek support from a professional counsellor.

No, it is strictly prohibited at done88. Age is verified at registration and no one under 21 is permitted to create an account. In suspicious cases we may request a national identity card or birth registration certificate. Protecting minors is one of done88's highest priorities.

Yes, gaming addiction is a recognised mental health condition. It can have a serious impact on a person's family life, financial situation, and mental wellbeing. However, recovery is possible with the right support at the right time. done88 is always ready to help you find the right path.

Want to learn more or ready to play safely?

Enjoy entertainment gaming at done88 — responsibly and safely.

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